What is the difference between technical consultant and functional consultant with respect to their roles and responsibilities?

A functional consultant is typically responsible for running workshops, interviewing clients to get requirements, mapping these on to the Software, deciding the best way to customize the solution to meet these requirement keeping the client's future plans in mind.

A technical consultant is typically responsible for suggesting suitable technical solutions for gaps, setting up the system infrastructure, doing the developments, testing them, ensuring that performance is not affected etc.

In the CRM world in particular, the role between the technical & functional consultants is blurring with there being a large overlap.

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